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Clear answers for airport pickups, private transfers, return journeys and hotel-to-hotel travel.
Ask our transfer teamNo, we do not charge a waiting fee at Zanzibar Airport or the Ferry Terminal. Your driver will wait for you until you exit the arrival area. If your flight or ferry is delayed, simply inform us as soon as possible so we can adjust your pick-up time accordingly.
Your driver will be waiting at the Zanzibar Airport or the Ferry Terminal arrival exit, holding a sign with your name for easy identification.
Yes, we accommodate large groups and can arrange suitable vehicles based on your group size and luggage.
Yes, you can change your pick-up time after booking. Please inform us as early as possible so we can update your transfer arrangements.
Yes, you can cancel or modify your transfer booking. Please notify us at least 48 hours before your scheduled pick-up time.
No, we do not charge extra for late-night or early-morning transfers. Our transfer service is available 24/7.
Yes, child seats are available upon request. Please let us know in advance when making your booking.
We recommend booking your transfer at least 24 hours in advance. Last-minute bookings are also accepted, subject to vehicle availability.
If you cannot find your driver, please contact us immediately via WhatsApp or by phone at +255 778 671 531 or +255 792 761 531. Our team will assist you in locating your driver.
To make a reservation, please provide your name, contact details, pick-up location, destination, date, pick-up time, number of passengers, and flight or ferry details if applicable.
Yes, the vehicle selected during booking is guaranteed. However, in exceptional circumstances, we may provide a similar or higher-category vehicle at no additional cost.